Scope of these Terms and Conditions
These Terms and Conditions cover the website site queenstownNZ.co.nz and all its sub-domains.
Your use of this Website
In order to access certain information and features offered on this Website, you must create an account. To create your account, you must complete your account registration details in the manner described on this Website (including selecting a username and password which we will use to verify your identity when you use this Website). You must ensure that your account registration details are complete and accurate when submitted to us, certify that the information that you have given is true and correct, and you must keep your account registration details up-to-date. We may at our discretion (at any time and without notice to you) suspend or terminate your account, or your ability to use any features available through this Website.
Your username and password
Your account registration details (including your username and password) are personal to you. You must always maintain the confidentiality of your username and password and not disclose them to any third party. You agree that you are solely responsible for any use of this Website by any person using your username and password and you agree to indemnify us against any claims arising out of your failure to maintain the confidentiality of your username or password. You agree to not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
We will not be liable for any loss that you may incur as a result of someone else using your password or account (whether with or without your knowledge). You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
The materials displayed on this Website are protected by copyright and other laws of New Zealand, and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other property rights that may subsist in this Website including text, illustrations, photographs, video, music, sounds, layout, designs, source code, belong to us or to our licensors (together, ‘our intellectual property’).
Except as permitted in the ‘copyright clearance and permission to use’ sections or with our prior written permission in other cases, you may not in any form or by any means: use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, publish, communicate or otherwise deal in any way with our intellectual property; or commercialise any information, products or services obtained from any part of this Website.
Copyright clearance and permission to use
Images on this Website may be used or reproduced only with our express consent in each instance. You can request consent by applying to us through our image library website www.queenstownnz.co.nz/Media/media-image-gallery_md/.
You may from time to time request our consent to use certain material or other content that appears on this Website. If we grant such consent it shall be subject to the conditions viewable here: www.queenstownnz.co.nz/Media/media-image-gallery_md/.
The trademarks appearing on this Website belong to us, our suppliers or our licensors. You must not use or reproduce or allow anyone to use or reproduce those trade marks for any reason without, in the case our trade marks, our prior written permission or, in the case of third party trademarks, the written permission of the owner the relevant trade mark.
All software and accompanying documentation (‘Software’) that is available to be downloaded from this Website is protected by copyright. The ownership of such Software is retained by the copyright holder and is not transferred to you. You are licensed to use the Software in accordance with the terms of the relevant licence agreement for such Software. You must read and confirm your acceptance of the licence agreement that accompanies each item of Software prior to downloading that Software.
Feedback and unsolicited submissions
If you give us feedback about this Website or our products or services, you grant us the right to use that feedback for the purpose of improving our Website or services (and for any other purpose we deem necessary or desirable) without being obliged to pay you any compensation in respect of our use of that feedback. If you do send us unsolicited ideas:
If you completed an e-newsletter subscription form on QueenstownNZ.co.nz to receive visitor information, or to receive communications from a particular branch of our business such as the Queenstown Convention Bureau, Travel Trade or Media team, you provided explicit consent to receive electronic communications from QueenstownNZ.co.nz for the purposes listed in your subscription preferences. You may unsubscribe at any time and upon unsubscribing, you will no longer continue to receive electronic communications from QueenstownNZ.co.nz.
If you registered your business as a member of Destination Queenstown Inc, you provided consent to receive electronic communications for business and tourism-related purposes. This included your consent to receive all agreements, notices, disclosures and other communications that we must provide to you and provide to you electronically, satisfy any legal requirement that such communications be in writing. You agree to be bound by any agreement reached through electronic communications in terms of the Electronic Transactions Act 2002. You consent to receiving electronic messages and information sent by us (or on our behalf) for any purpose for which you provided your consent.
Social Media Platforms
Destination Queenstown uses a number of social media platforms including Facebook, Instagram, YouTube and Twitter. Interacting with any of Destination Queenstown’s social media platforms and visiting our website via these platforms may result in the collection of information such as the server address, domain name, date and time, duration of visit, pages accessed, documents downloaded, the previous site visited and the type of browser being used.
This information is used to further tailor our social content strategy and to manage and maintain our website. This data may be processed by Destination Queenstown’s digital marketing agency Datastory, to generate reliable marketing insights.
Destination Queenstown has created Social Media platforms to enable people who have an interest in Queenstown to achieve a sense of community. Everyone participating and/or contributing to any of Destination Queenstown’s Social Media Platforms agrees to not post anything that may contain any defamatory, vulgar, obscene, profane, hateful, derogatory, illegal or racist comments, content, links or images or incite such comment or behaviour. We reserve the right to remove solicitations, advertisements, or endorsements of any financial or commercial organisations or any other inappropriate content or comments as determined at Destination Queenstown’s absolute discretion.
We do not give any warranty or other assurance as to the content of material appearing on this Website, its accuracy, completeness, timeliness or fitness for any particular purpose.
To the maximum extent permitted by law, we provide this Website and related information and services on an "as is" basis without any warranties, representations, or guarantees of any kind (whether, express, implied, statutory or otherwise) including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.
Neither DQ or our suppliers will, under any circumstances, be liable under the law of tort, contract or otherwise for any loss of income, profits, data or savings or for any indirect, incidental, consequential, exemplary, punitive or special loss or damage of any party (including third parties), however caused, arising out of or in connection with the use of the Website or the reliance on any information on this Website.
If you are using our services for business purposes, you agree that the guarantees provided under the Consumer Guarantees Act shall not apply to those services.
Your use of this Website and any associated services may sometimes be subject to interruption or delay. Due to the nature of the Internet and electronic communications, we and our service providers do not make any warranty that this Website or any associated services will be error free, without interruption or delay, or free from defects in design. We will not be liable to you should this Website or the services supplied through this Website become unavailable, interrupted or delayed for any reason.
Although we endeavour to prevent the introduction of viruses or other malicious code (together, ‘malicious code’) to this Website, we do not guarantee or warrant that this Website, or any data available from it, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process that you employ for accessing this Website does not expose your computer system to the risk of interference or damage from malicious code.
Although we endeavour to protect the security of your personal information you acknowledge that there is a risk of unauthorised access to (or alteration of) your transmissions or data or of the information contained on your computer system or on this Website. We do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorised access or alteration. All information transmitted to you or from you is transmitted at your risk, and you assume all responsibility and risks arising in relation to your use of this Website and the internet. We do not accept responsibility for any interference or damage to your own computer system which may arise in connection with your accessing of this Website or any outbound hyperlink.
PO Box 353, Queenstown, 9300, New Zealand
Phone: +64 3 4410700